Chattanooga’s local water company
Water softeners, whole-home filtration and reverse osmosis in Chattanooga. $3,495 installed.
Better water at every tap, and the price is right here on the page. A licensed plumber does the install, the water test comes first, and the number is written down before we leave.
That price is the Whole Home + Tankless RO
Everything above, plus 7-stage RO drinking water at the kitchen sink.
Springhouse Care
Annual water test, filters and priority service.
$249/year
- Free water testYou keep the readings
- Licensed plumber installPermitted, tested on the spot
- Written warranty termsSupplied with every quote
- No commission salesNobody here works on commission
Licensed and insured in Tennessee · Nobody here works on commission
Look after the water,
and it looks after you.
Free in-home water test across greater Chattanooga.
Start with the public record
What’s in your water, before anyone sells you anything.
Type your ZIP. We show what your own utility publishes, and link the report so you can read it yourself.
4.4 gpg
Moderately hard
Enough to leave scale on fixtures, spots on glass and buildup in your water heater. A softener earns its keep here.
Tennessee American Water, Citico plant — published total hardness 54-90 mg/L as CaCO3
Four steps. Stop after any of them.
Book the test
About 45 minutes, free, evenings and Saturdays available.
We measure
Hardness, chlorine, TDS, pH and iron at your kitchen tap while you watch.
You get a number
Our published price or less, in writing, before we leave.
We install
Licensed plumber, permitted, tested on the spot, old gear hauled away.
Published pricing
Three systems. Every price, installed, on this page.
Same price in every house. If your water needs less, your quote goes down, never up.
Not sure which one? Use the 3-step system finder →Whole Home
Filtration and softening where water enters the house.
$2,795
installed
- 48,000-grain mixed bed
- Every tap, shower and appliance
- Written warranty terms with your quote
- Add Springhouse Care $249/yr
Whole Home + Tankless RO
Everything above, plus 7-stage RO drinking water at the kitchen sink.
$3,495
installed
- HW800 tankless RO, no tank under the sink
- Takes PFAS and byproducts out of drinking water
- Written warranty terms with your quote
- Add Springhouse Care $249/yr
Dual Tank + Tankless RO
Separate catalytic carbon and softening tanks for bigger homes.
$4,395
installed
- Catalytic carbon + resin tanks
- 7-stage tankless RO
- Written warranty terms with your quote
- Add Springhouse Care $249/yr
Only at Springhouse
Your system, looked after every year.
Most dealers install and disappear. Springhouse Care members get us back every year, and go to the front of the line when something needs attention.
- Annual water test, readings in writing
- RO filters replaced
- System inspection and programming check
- Discounted service calls and priority scheduling
Springhouse Care
Member · Springhouse Water Co.
$249/year
Next visit auto-scheduled
What you can check before you call anyone.
Four things worth asking every company you speak to, including us. Our answers are below; go and get theirs.
| Checked on Nov 2026 | Springhouse | Anyone else |
|---|---|---|
| Installed price published online | Yes | Ask them |
| Licensed plumber installs | Yes | Ask them |
| Annual service membership | Springhouse Care $249/yr | Ask them |
| Commission sales | No | Ask them |
The Springhouse
Standard
The test comes before the pitch
You keep the readings, buy or not.
The price is on the website
It doesn't move because it's Friday.
We'll tell you to skip it
If you don't need us, that's the answer.
Around Chattanooga
Where we work
14 towns across 4 counties — Hamilton, Bradley, Marion and Sequatchie. Free in-home test anywhere we serve.
Hamilton County, TN
Chattanooga and the ridges around it. Four or five different water systems inside one county, which is why a number you read for Chattanooga does not necessarily describe your street.
Bradley County, TN
Cleveland, twenty-five minutes up the interstate. A different utility and a different source from Chattanooga, so it gets tested on its own terms.
Marion County, TN
West of Chattanooga down the Tennessee River gorge. Jasper and South Pittsburg run their own town systems, and once you are off them you are on a well.
Sequatchie County, TN
The Sequatchie Valley north of the city, with Dunlap at the center of it. Valley floor and mountain properties are not the same water.
Straight answers
The things people ask
Anything not here, just ask — a real person answers.
Is Chattanooga's water safe to drink?
+
It meets federal standards, and the report is linked above. Treatment isn't about an emergency — it's about scale, taste, what you wash in, and giving your appliances a longer life than hard water would.
How hard is the water here, really?
+
Tennessee American Water publishes total hardness of 54 to 90 mg/L for the Citico plant, which is about 3.2 to 5.3 grains per gallon, averaging around 4.4. That is moderately hard — enough to scale a water heater and spot your glassware, and not the catastrophe some people will tell you it is. If you have seen a much bigger number quoted for Chattanooga, check whether it came from the utility or from someone selling a softener.
Am I even on Tennessee American Water?
+
Maybe not. Chattanooga proper is, but Hamilton County is a patchwork — Hixson has its own utility district, there are districts covering the east of the county, and Cleveland is on Cleveland Utilities entirely. Which one serves your street changes the answer, and it is the first thing we check.
Do I need a softener if the water is only moderately hard?
+
Often yes, and sometimes no. Moderately hard is still hard enough to cost you a water heater early. But if your test comes back low enough that a system would not pay for itself, we will tell you that standing in your kitchen.
What does it cost?
+
Every price is published on the pricing page, installed. Same price in every house, and if your water needs less than the full system your quote goes down, never up.
Do you treat private wells?
+
Not yet. We are city water only at launch. If you are on a well, call us anyway and we will point you to someone who can help in the meantime.
Free water test
Find out what's actually in your water
We'll test your water at your kitchen sink, show you the result, and tell you what — if anything — you need. Free, and there's no system that fits every house.
- Free on-site water test
- Licensed plumber install
- Every price published